A user reports gaps in Claude’s official export.
After their Claude account was suspended, a user reported that the ZIP received through Claude’s official data-export process contained account details but no chats or projects.
Useful conversations become notes, plans and work you return to. Their value is a good reason to keep a copy while you can access them.
Community experiences with AI platforms and their official export processes — these are not reports of using OwnMyChats.
After their Claude account was suspended, a user reported that the ZIP received through Claude’s official data-export process contained account details but no chats or projects.
A ChatGPT user reported that, after account deactivation, their request for conversation data through OpenAI’s official Privacy Portal was blocked at authentication, even though they could still access their email.
A Claude user reported that their account access was eventually restored after more than three months. This is an account-access experience on Claude; the reported outcome includes the recovery.
OwnMyChats is designed to save accessible conversations directly to your computer and keep checking for changes, while your platform access still works. It does not wait for an official export package. Copies already saved can be read and exported locally; content never backed up cannot be recovered after access is lost.
See current backup coverageArchived community reports, reviewed November 7, 2026. These are individual accounts, not OwnMyChats testimonials or measures of incident frequency. Sources may change. Context & our approach →
These archived reports concern the original AI platforms, their official export processes and account access, not using OwnMyChats. We did not inspect those accounts or official export packages, and do not infer incident rates or intentional deletion. One story includes restored access; that outcome is retained.
Use the export methods currently available to you, open the files and check what matters. OwnMyChats is being developed to make local saving and ongoing updates easier; it is not publicly available yet.
Check your export